FAQ

Home/FAQ

Browse through all our frequently asked questions or choose a specific category from the options below.

FAQ’s didn’t answer your question? Send us an enquiry!

Click Here  >

If you need help programming your Evenheat Kilns, access these helpful videos:

https://www.youtube.com/user/Evenheatkiln/featured

To assist your work, Perth Art Glass is creating a range of tutorial videos to help bolster your own skills, or just to refresh from one of our classes.

Take a look:

https://www.youtube.com/user/perthartglass

To enrol in a course please Contact Us, deposits can be taken over the phone or in store.

Class schedules are released in mid January each year on our website, Facebook and via our newsletter.

Perth Art Glass is a distributor for Evenheat Glass Kilns which offers a range of kilns from a small hobby kiln (20 x 20 11cm) to a large 3-phase kiln (100 x 64 x 34cm). All kilns come with a full programmable computer controller so you can set and forget. For more information please see our website or give us a call.

We have a wide variety of fusible glass including sheet glass from System 96 along with frits, powders, confetti, rods, stringers and noodles. We also have a range of glass slumping moulds, fibre blanket and paper.

Currently you can only order by phone or email, we have a selection of information sheets on our website with images and our codes to make this easier.We ship Australia wide with Australia Post however package sizes are limited, Registered post is available on request. Perth Art Glass does not have a specific Freight Company that is used for larger orders, the CUSTOMER must organise freight for their order.We are unable to post some goods which are classed as hazardous materials.

Yes but it is not recommended as images of glass are not always accurate and we encourage you to come into the studio and select your self as we have a wide variety of colours and textures.

Yes we have everything you will need to both repair and build a leadlight, including instructional books, tools, lead, glass and materials. We also run a series of beginner classes to get you started, for more information see our website.

Yes we do, we run a range of classes in various glass crafts see our website for detail and sign up to the newsletter for class schedules to be announced early in the new year.

Yes you can, we carry a large supply of glass, tools and accessories for the hobbyist to undertake their own work. Staff are happy to assist advise on product choice and we also have a large selection of instructional books available.

Generally no, this is a sub-standard method of repair. A quality repair will last many years.

Yes if you are confident about removing the panel and not damaging it further, this will save you on cost as we will not have to remove or re-install the panel. Please call prior to bringing in your panel. Tip: Place masking tape over the broken pieces when removing the broken panel.

Yes, this is our preferred method of quoting for small Leadlight repairs. Please include a full photo of the window/door and measurements. Also include your address.

Yes we do, Perth Art Glass is the leader in the field of Leadlight restoration. For larger restoration projects please contact us and we will personally come on site and quote. For smaller repairs see question 5

Every Leadlight artwork is custom designed to suit our clients needs and tastes. We have available many books and past proposals to help you decide, however we are also able to interpret your unique design ideas to translate into glass.

If after consultation and estimation of cost you are happy with our design ideas, a deposit will be taken. At this point our glass artist will work with you to finalise your design and produce a coloured artwork for your approval. A glass selection is made with your involvement followed by the building of your new leadlight.

An indication of price is all we can provide over the phone/email as the price of stained glass is based on complexity of design. A more accurate price can only be given once the design and sizes are established.